Modern Slavery Statement — Cleaners London Commitment

Cleaners London (also referred to as London cleaners or cleaning company London) is committed to ensuring that modern slavery and human trafficking do not take place in any part of our operations or supply chains. This statement sets out our policies and actions to prevent forced labour, exploitation and any form of involuntary servitude across our contracting, staffing and subcontracting activities.

We operate a zero-tolerance policy towards modern slavery. All employees, agency workers and subcontractors are required to adhere to strict standards that protect worker rights, ensure fair pay and maintain safe working conditions. The leadership of Cleaners-London enforces these principles and integrates them into every aspect of our service delivery across the city.

Policy Framework and Key Commitments

Our anti-slavery policy is built around clear obligations: due diligence, transparency, remediation and continual improvement. We require that all suppliers and partners operating with Cleaners in London comply with our code of conduct, which includes clauses explicitly prohibiting forced labour, human trafficking, debt bondage, and the withholding of identity documents.

Key commitments include:

• Contractual clauses prohibiting modern slavery in supplier agreements;
• Regular supplier audits and on-site inspections to verify compliance;
• Clear reporting channels to enable workers and stakeholders to report concerns anonymously;
• Training programmes for managers and staff to identify and respond to signs of exploitation.

Supplier Audits and Due Diligence

We conduct a risk-based supplier assessment that prioritises contractors and agencies whose activities or geographies present higher exposure to modern slavery risks. Our supplier audits include document reviews, payroll checks, worker interviews and, where necessary, unannounced site visits. Audit findings are documented and lead to corrective action plans, monitoring and, when required, contract termination.

Audit triggers include suspicious recruitment fees, lack of formal employment contracts, or irregular payroll records. Cleaners London uses third-party auditors and internal compliance teams to validate findings, and we require suppliers to remediate issues within defined timeframes.

Reporting Channels and Worker Protections

We maintain multiple reporting channels to ensure that concerns about exploitation can be raised safely and confidentially. Workers, subcontractor staff and the public can use anonymous hotlines, secure email reporting and direct escalation to our compliance team. All reports are investigated promptly, and protections are in place to prevent retaliation.

Reporting channels are supported by training, translated materials and awareness sessions so that everyone involved with our operations understands how to raise concerns. We encourage early reporting and provide assurances that reports will be handled sensitively and without adverse consequences for whistleblowers.

Monitoring and enforcement mechanisms include periodic reviews of payroll, identity checks, and validation of recruitment practices. Where modern slavery indicators are identified, we implement immediate safeguarding measures for affected individuals and pursue remediation with suppliers, including suspension or termination of contracts where appropriate.

We also promote ethical recruitment practices and require suppliers to confirm that no recruitment fees are charged to workers, that freedom of movement is respected, and that terms and conditions of employment are transparent and lawful.

Training and capacity building are fundamental to our prevention strategy. Cleaners London provides regular training for frontline supervisors, HR staff and procurement teams so they can recognise signs of exploitation, respond appropriately and escalate concerns. We foster a culture where worker welfare is central and where staff are empowered to report irregularities.

Our procurement team evaluates suppliers based on social compliance metrics as well as service quality. We incorporate anti-slavery requirements into tender processes and supplier onboarding, and we maintain a register of high-risk suppliers who receive enhanced scrutiny.

Annual Review and Continuous Improvement

Cleaners London performs an annual review of this Modern Slavery Statement and associated policies. The review examines audit outcomes, incident reports, remediation effectiveness and evolving risk areas. Findings are presented to senior management and used to update policies, training and supplier engagement approaches.

We are committed to transparency: progress, performance indicators and lessons learned inform our future actions. This statement will be reviewed at least once every 12 months and updated to reflect changes in our business and the external risk environment.

Conclusion

Cleaners London reaffirms its zero-tolerance stance on modern slavery and human trafficking. Through robust supplier audits, clear reporting channels, worker protections and an annual review cycle, we aim to prevent exploitation in every part of our operations. We will continue to strengthen our efforts to ensure ethical, safe and lawful working conditions for all workers engaged by or on behalf of our organisation.